Billing & Account

Rates and Penalties

All amounts shown do not include GST.

Rates

Co-op Distribution Charge $2.90per gigajoule
Co-op Operating Charge $33.00per month *
Urban Service Installation $5,500.00
Rural Service Installation $7,500.00
Commercial Service InstallationContract or actual cost if greater $8,500.00
Nordegg Urban Installation $5,500.00
Nordegg Commercial $9,000.00
New Service (Infill) Construction Financing 7.45%for 2026 / 2027

* The Operating Charge defers some operating costs; it does not include calls for service or repair. Those items are billed separately.

Secondary Service

Secondary service is the addition of natural gas service to outbuildings serviced by the primary meter.

There is no fixed price for this service. Contact the office to obtain a free quote.

Penalties

NSF Charge $45.00
Lock-Off NotificationSee note 3 below $50.00
ReconnectSee notes 1 & 2 below $250.00
Billing Arrears 2%per month ***

Meters, billing and payments

  1. Rocky Gas Co-op charges a $250.00 reconnect fee for consumers who have been terminated for non-payment of accounts.
  2. If the bill is not paid by 2:00 pm and the customer requests the gas supply to be reconnected that day, an additional $300.00 after-hours service charge applies.
  3. If payment is not made before the required date, a sealed Door Knocker notice is delivered to the property stating the termination date, account balance, reconnect fee, and any security deposit required if service is terminated. A $50.00 charge is added to the next bill for delivery of this notice.

*** The customer is responsible for paying the gas bill each month by the due date. Penalty is due on any unpaid balance after the 1st of the month.

Tampering

Tampering with a utility meter is dangerous and illegal. Tampering will result in a penalty fee of $500.00 and possible criminal charges.