Safety
If You Smell Natural Gas
If you ever notice the smell of natural gas in your home, stay calm and act quickly — the right steps keep you and everyone around you safe.
Strong gas smell?
Leave the building, then call (403) 845-2766 from a safe place — answered 24 hours a day.
Here’s what to do, and what to avoid, the moment you notice it.
Do this
- 1 Leave the building if the gas smell is strong.
- 2 Call our emergency line right away — (403) 845-2766, answered 24 hours a day. Call from a safe place, away from where you smell gas.
- 3 Avoid all sources of ignition — anything that could create a spark or a flame.
Don’t do this
- Don’t light any flames
- Don’t smoke
- Don’t use the phone
- Don’t turn lights on or off
- Don’t operate any electrical switches or appliances
If the smell is strong, leave the building and call us from a safe place. Our emergency line is answered 24 hours a day, every day of the year — and if you’re ever unsure, it’s always okay to call.